Ratings & Reviews

Overall Rating

4
(24 reviews)
87.5% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Graciela . - |Recommended: YesMuy buena atencion gracias abie.
response from property -Realmente apreciamos que se tome el tiempo para compartir su calificación con nosotros. Esperamos verte de nuevo pronto
submitted by An N. - |Recommended: YesReview — Awesome service and friendly staffs Only thing is you hear through walls, other than all is good 👍…Thanks for everything
response from property -Thank you An for sharing your valuable feedback. We really appreciate it. -Avril Dunkley, Community Manager
submitted by Katrina - |Recommended: NoThis property make you a bunch of promises put in false completed work orders and have plenty of mice. Parking sucks.
response from property -Thanks so much for bringing this issue to our attention and please let me apologize for the unacceptable way in which you’ve been treated. Keeping our customers happy is our number one priority and I’d like to ask you for another chance to retain your custom. Please give me a call at 703-506-3644 or we can reach out to you if you prefer at a time convenient for you. Sincerely, Avril Dunkley | Community Manager
submitted by Samar M. - |Recommended: YesThank you Stephanie for your service by helping us to rent a one bedroom today at Alistair Fallschurch property you have been more than helpful and you were Above Beyond thank you so much and have a beautiful day
response from property -We are so glad your experience with us at Alister Falls Church as been a pleasant one. Thank you for taking the time to share your wonderful comments. -Avril Dunkley, Community Manager
submitted by Dacee P. - |Recommended: NoUnsatisfied.. — The team who keep the grounds clean and the maintenance staff are super jovial and hard-working. They are super stars and need a raise. Such a shame that the property staff, in contrast, are rude and do not empathize when calling for a maintenance request. They have never sounded genuine on the phone and just simply give off the vibe that they could care less about you and your problems.
response from property -Hi Dacee, Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time. We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly via this email AlisterFallsChurch@millcreekplaces.com and we’d love to talk more! Avril Dunkley Community Manager
submitted by Brianna H. - |Recommended: YesNa — Na
response from property -Greetings Brianna, Thanks for the great review! We are glad that you are enjoying Alister Falls Church. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon. Avril F., Community Manager
submitted by Ahmad A. - |Recommended: YesHighly recommended community — Avril, the office manager, is so kind and help helpful. Saidu, the maintenance guy,is talented, he is professional and polite. Happy to deal with them.
response from property -Hello Ahmad, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Avril Dunkley | Community Manager
submitted by Chelsea W. - |Recommended: YesHappy to have found this place — I havnt loved here long but first impressions can be big Tiffany was such a nice welcome when I picked up keys and Saidu and Dalonte have been wonderful helping fix up some minor things for me. And so responsive I recommended this place to some folks I work with happily.
response from property -Hello Chelsea, Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Avril Dunkley | Community Manager
submitted by Joseph D. - |Recommended: YesGreat — Only lived here a short time but everyone that works and lives here are extremely friendly. Definitely plan to renew my lease.
response from property -We are very happy to have you Joseph. Welcome to the Alister Falls Church family! Avril Dunkley - Community Manager
submitted by Leopold L. - |Recommended: YesNice and quiet — Good living here . I like the place . A very quiet place to live
response from property -Hello Leopold, We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Best, Avril Dunkley Community Manager
submitted by Lina M. - |Recommended: YesSo far is good — Have been a week but we like it so far. Just some details to fix in the apartment
response from property -Thank you Lina for your review. Please feel free to contact us directly if there are any items still outstanding. We will do our best to complete these quickly.
submitted by Giancarlo A. - |Recommended: YesGreat Apartments — Great school, great zone, great people.
response from property -Thank you Giancarlo, that about says it all! We are honored to have you here with us.
submitted by John H. - |Recommended: YesJohn — Overall I'm happy living here, glad I moved back. The property looks better than it did before.
response from property -John, Thank you for your feedback. We are happy to have you back as a valued member of the Alister Falls Church community. Please don't hesitate to contact us should you need anything. Best, Avril Dunkley Community Manager
submitted by Kristina K. - |Recommended: YesNice place — I love how much room we have and the community is very pretty.
response from property -Kristina, We are delighted to hear that you are enjoying your new home. We look forward to serving you for many months to come. Best, Avril Dunkley Community Manager
submitted by Devin C. - |Recommended: YesThank you to the maintenance staff — The maintenance staff quickly fixed multiple maintenance requests in my apartment today. Very professional, friendly, and great at their jobs Excellent service to resolve issues. 5 5 stars. Thanks
response from property -Hi Devin, Thank you for sharing the positive feedback regarding your recent service request. We are delighted to know that you are satisfied with the work performed. Please let us know if there is anything else we can do to assist you. Avril Dunkley | Community Manager

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Alister Falls Church, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Alister Falls Church, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose