Ratings & Reviews
Your Review
Resident Reviews
|Recommended: YesHighly recommended community — Avril, the office manager, is so kind and help helpful.
Saidu, the maintenance guy,is talented, he is professional and polite.
Happy to deal with them.
response from property -Hello Ahmad,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Avril Dunkley | Community Manager
|Recommended: YesHappy to have found this place — I havnt loved here long but first impressions can be big Tiffany was such a nice welcome when I picked up keys and Saidu and Dalonte have been wonderful helping fix up some minor things for me. And so responsive I recommended this place to some folks I work with happily.
Hello Chelsea,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Avril Dunkley | Community Manager
|Recommended: YesGreat — Only lived here a short time but everyone that works and lives here are extremely friendly. Definitely plan to renew my lease.
We are very happy to have you Joseph. Welcome to the Alister Falls Church family!
Avril Dunkley - Community Manager
|Recommended: YesNice and quiet — Good living here . I like the place . A very quiet place to live
Hello Leopold,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best,
Avril Dunkley
Community Manager
|Recommended: YesSo far is good — Have been a week but we like it so far. Just some details to fix in the apartment
Thank you Lina for your review. Please feel free to contact us directly if there are any items still outstanding. We will do our best to complete these quickly.
|Recommended: YesGreat Apartments — Great school, great zone, great people.
Thank you Giancarlo, that about says it all! We are honored to have you here with us.
|Recommended: YesJohn — Overall I'm happy living here, glad I moved back. The property looks better than it did before.
John,
Thank you for your feedback. We are happy to have you back as a valued member of the Alister Falls Church community. Please don't hesitate to contact us should you need anything.
Best,
Avril Dunkley
Community Manager
|Recommended: YesNice place — I love how much room we have and the community is very pretty.
Kristina,
We are delighted to hear that you are enjoying your new home. We look forward to serving you for many months to come.
Best,
Avril Dunkley
Community Manager
|Recommended: YesThank you to the maintenance staff — The maintenance staff quickly fixed multiple maintenance requests in my apartment today. Very professional, friendly, and great at their jobs Excellent service to resolve issues. 5 5 stars. Thanks
Hi Devin,
Thank you for sharing the positive feedback regarding your recent service request. We are delighted to know that you are satisfied with the work performed. Please let us know if there is anything else we can do to assist you. Avril Dunkley | Community Manager
|Recommended: YesBest apartment — It's a convenient apartment for transportation, children's school, and in many ways. And the staffs are very kind.
Hyun,
Thank you for taking the time to provide your review. We are delighted to hear that you are enjoying your home, communication and location! Please feel free to contact our office at 703-506-3644 should you need any assistance during your residency. Avril Dunkley | Community Manager
|Recommended: YesWater sink pressure — Thanks so much for quickly coming out to fix our water pressure in our bathroom Appreciate you guys
Hello Yasser,
Thank you for your review. I am glad to hear you are satisfied with the completion of your recent work order. Please let us know if there is anything else we can do to assist you during your residency here at Alister Falls Church. Best, Avril Dunkley | Community Manager
|Recommended: NoI can hear every step my upstairs neighbors make, I am awake at 3 am because they love to stomp around this time of the morning. — See above, overall cheap construction, not worth 1740 per month.
Hello, Thanks for sharing your experience. Efficient and professional customer service is very important to us and we apologize for falling short. In order to learn more about what happened we would appreciate if you reached out to us at your earliest convenience. Respectfully, Avril Dunkley | Community Manager
|Recommended: YesAwesome — Love living here
Sarah, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon. Avril Dunkley | Community Manager
|Recommended: YesOverall, I am happy to live here and call my apartment, Home Sweet Home . My temperament sees the glass half full, thus the excellent rating. 1, I moved here so that my daughter could attend school in the Lemon Rd., Kilmer Middle, and Marshall High boundary. The rigorous academic environment prepared her for acceptance in a top tier research private University. 2, An excellent location in the Tysons Corner area within minutes to Rt. 66 and the Beltway making my commute to work easy accessible. 3, Quiet, peaceful, safe neighborhood with very nice neighbors. 4, Modern, comfortable with bright windows patios. 5, Swimming pool, fitness room, lots of green space, gorgeous mature trees, birds, squirrels, bunnies, and across the street, we can walk to Trader Joe's, restaurants, gas stations, and Pete's coffee. 6, New sliding doors and new windows keep the external noise away. 7, Amazing staff on site, Lisa and Michael in the office and great maintenance. 8, Reasonable rent.
|Recommended: YesOverall satisfied — Perfect proximity to a lot of shopping, and right in between 64 495. Just a few complaints, that I hope can be remedied with the new management 1. Crickets. An unreasonable amount of camel crickets make their way into my apartment. I've put in several maintenance notices about it, but they havent gone away. 2. Maintenance staff became lazy, taking days to get to requests, marking things complete, when I can see nothing was done, and they stopped leaving notes to let me know what work was done. 3. There's too many unused reserved spots. If some of these were removed, it would make parking a little easier for all. Right now they're just wasted space. I typically don't have an issue finding a spot, but my apartment is conveniently in the center of the community. 4. NOISE. Huge problem Shower pipes, neighbors walking upstairs. There's literally no insulation and everything can be heard. 5. Utility billing is posted way too late in the month. Giving no time to budget properly.