Ratings & Reviews
Your Review
Resident Reviews
|Recommended: NoUnsatisfied.. — The team who keep the grounds clean and the maintenance staff are super jovial and hard-working. They are super stars and need a raise. Such a shame that the property staff, in contrast, are rude and do not empathize when calling for a maintenance request. They have never sounded genuine on the phone and just simply give off the vibe that they could care less about you and your problems.
response from property -Hi Dacee,
Thank you for leaving your feedback, we strive incredibly hard here to make every customer experience enjoyable and we’re really sorry we’ve not been able to meet your expectations this time.
We’d love to resolve this as quickly as possible and find a solution that works for you. Please drop us a message directly via this email [email protected] and we’d love to talk more!
Avril Dunkley
Community Manager
|Recommended: YesNa — Na
Greetings Brianna, Thanks for the great review! We are glad that you are enjoying Alister Falls Church. Please reach out to us with any additional questions or comments! Thanks again and we look forward to seeing you again soon. Avril F., Community Manager
|Recommended: YesHighly recommended community — Avril, the office manager, is so kind and help helpful.
Saidu, the maintenance guy,is talented, he is professional and polite.
Happy to deal with them.
Hello Ahmad,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Avril Dunkley | Community Manager
|Recommended: YesHappy to have found this place — I havnt loved here long but first impressions can be big Tiffany was such a nice welcome when I picked up keys and Saidu and Dalonte have been wonderful helping fix up some minor things for me. And so responsive I recommended this place to some folks I work with happily.
Hello Chelsea,
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future. Avril Dunkley | Community Manager
|Recommended: YesGreat — Only lived here a short time but everyone that works and lives here are extremely friendly. Definitely plan to renew my lease.
We are very happy to have you Joseph. Welcome to the Alister Falls Church family!
Avril Dunkley - Community Manager
|Recommended: YesNice and quiet — Good living here . I like the place . A very quiet place to live
Hello Leopold,
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
Best,
Avril Dunkley
Community Manager
|Recommended: YesSo far is good — Have been a week but we like it so far. Just some details to fix in the apartment
Thank you Lina for your review. Please feel free to contact us directly if there are any items still outstanding. We will do our best to complete these quickly.
|Recommended: YesGreat Apartments — Great school, great zone, great people.
Thank you Giancarlo, that about says it all! We are honored to have you here with us.
|Recommended: YesJohn — Overall I'm happy living here, glad I moved back. The property looks better than it did before.
John,
Thank you for your feedback. We are happy to have you back as a valued member of the Alister Falls Church community. Please don't hesitate to contact us should you need anything.
Best,
Avril Dunkley
Community Manager
|Recommended: YesNice place — I love how much room we have and the community is very pretty.
Kristina,
We are delighted to hear that you are enjoying your new home. We look forward to serving you for many months to come.
Best,
Avril Dunkley
Community Manager
|Recommended: YesThank you to the maintenance staff — The maintenance staff quickly fixed multiple maintenance requests in my apartment today. Very professional, friendly, and great at their jobs Excellent service to resolve issues. 5 5 stars. Thanks
Hi Devin,
Thank you for sharing the positive feedback regarding your recent service request. We are delighted to know that you are satisfied with the work performed. Please let us know if there is anything else we can do to assist you. Avril Dunkley | Community Manager
|Recommended: YesBest apartment — It's a convenient apartment for transportation, children's school, and in many ways. And the staffs are very kind.
Hyun,
Thank you for taking the time to provide your review. We are delighted to hear that you are enjoying your home, communication and location! Please feel free to contact our office at 703-506-3644 should you need any assistance during your residency. Avril Dunkley | Community Manager
|Recommended: YesWater sink pressure — Thanks so much for quickly coming out to fix our water pressure in our bathroom Appreciate you guys
Hello Yasser,
Thank you for your review. I am glad to hear you are satisfied with the completion of your recent work order. Please let us know if there is anything else we can do to assist you during your residency here at Alister Falls Church. Best, Avril Dunkley | Community Manager
|Recommended: NoI can hear every step my upstairs neighbors make, I am awake at 3 am because they love to stomp around this time of the morning. — See above, overall cheap construction, not worth 1740 per month.
Hello, Thanks for sharing your experience. Efficient and professional customer service is very important to us and we apologize for falling short. In order to learn more about what happened we would appreciate if you reached out to us at your earliest convenience. Respectfully, Avril Dunkley | Community Manager
|Recommended: YesAwesome — Love living here
Sarah, Thanks for choosing us and leaving such a great review! It's feedback like yours that reminds us why we do what we do. We look forward to serving you many more times in the future! Thanks again and we look forward to seeing you again soon. Avril Dunkley | Community Manager